urusakwater.com strives to achieve and maintain high levels of service. This fits a modern and transparent warranty policy.

Our products

Our products are custom made with the highest possible quality in mind. It may however still be that there are some small visual imperfections. These will however not impede the correct working of the products.

Not satisfied - Money back guarantee

The Not satisfied – Money back guarantee at urusakwater.com makes absolutely sure that delivered products correspond to the agreement and comply with the description provided on the website. urusakwater.com will refund the full order amount within 14 days in the event a product is damaged and cannot be replaced.

Wrong delivery

In case of incorrect delivery urusakwatercom will, on receipt of the returned, unused and undamaged products, ensure an expeditious free replacement. The cost of returning the item will be reimbursed by urusakwater.com.